Replies

Hello Milan,

1. The plugin update (v4.0) just posted unfortunately does not fix the problems documented. All is the same as before.

2. When manually generating VCard QR codes with generators such as qrcode-monkey.com or qrgenerator.org, the VCard configuration is correct when the QR code gets scanned. Unfortunately this undercuts your statement that the problem is with the VCard format rather than the plugin as such.

3. The reason I was looking for a plugin to create the VCard QR codes rather than using a QR code generator like qrcode-monkey.com is that with them, I would have to create the QR code externally, export the QR code image and then import the QR code to my website. This is a lot of work when one is creating a larger number of codes and this is what I was trying to avoid by purchasing the plugin in the first place.

4. If the VCard function of your plugin can’t work in a seamless way, then a) either you should describe how / in what limited circumstances / with what types of phones it CAN work, or else b) you should entirely remove the VCard QR code generator function from the plugin so that other people don’t buy your plugin with the expectation that it will work for VCards, only to find out that it actually doesn’t.

This is the last message I will post here, as it doesn’t seem to me that there is much possibility for positive advancement on the issues described. I do wish you well.

Best regards,

Hello Milan,
Unfortunately I need to resubmit my request for a refund on this plugin, especially as it has not been updated as you mentioned. In its current form, at least with respect to generating VCard QR codes, the plugin is buggy to a point where it cannot be used at all. I truly do understand that fixing such bugs can take time, but it’s not fair to charge customers money for a product that doesn’t work. I also would note that comprehensive testing (including with iphones, even if you happen not to use one) is a responsibility on the developer’s side, not the customer side. I have already spent a number of hours documenting and sharing bugs I have found. I will submit my refund request through Envato / Themeforest tomorrow (11 April 2023). Thanks in advance.
Best regards

Thanks for your reply. I will keep an eye out for updates next week.
Best regards

Hi Milan,
Thanks for your quick reply. First, by removing the space from the phone numbers, that issue was resolved (thanks!). Unfortunately though, the other issues remain. Here is a sample of data entered into the widget for a VCard and VCard4 and attached are screen grabs of:
a) what I see on my WP site (note the display of the code fields on the VCard 4 version),
b) what I see when I scan these 2 codes on my iphone
c) what I see when I scan these 2 codes on my android phone
Thanks for your willingness to look into this.
ND
———

[b]Wordpress display issues[/b]
With the VCard4 format, if you choose “Show content as text”, all of the coding labels get displayed on the page, when actually these should be hidden. With the regular VCard format this is not the case — here the coding labels do not get displayed.

———

[b]VCard format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard’ n=’Zentrum für Kinder- und Jugendmedizin, Uniklinik Freiburg’ org=” title=” tel=’+4976127043000′ url=’https://uniklinik-freiburg.de’ email=’info@uniklinik-freiburg.de’ adr=’Heiliggeiststraße 1, 79106 Freiburg, Germany’ note=’ere is a note’]

iPhone bugs/issues:
– random character coding displayed under company name (“Zentrum für Kinder und Jugendmedizin…”)
– email not displaying properly – random character coding
– address (including street name, postal code, city and country all displaying together in the same field (the “street” field) rather than being separate fields

Android bugs/issues:
– the company name (“Zentrum für Kinder und Jugendmedizin…”) is displaying in the place of the first name, and the middle name and last name have been filled in when there should have been nothing there at all, because none was entered
– email not displaying properly – random character coding same as with iphone

———

[b]VCard4 format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard4′ n-prefix=” n-first=” n-middle=” n-last=” n-suffix=” nickname=” url-home=” photo=” email-home=” note=” tel-homevoice=” tel-homecell=” tel-homefax=” tz-home=” bday-day=” bday-month=” bday-year=” gender-value=” gender-note=” adr-home-label=” adr-home-ext=” adr-home-street=” adr-home-city=” adr-home-state=” adr-home-postal=” adr-home-country=” geo-home-latitude=” geo-home-longitude=” org=” url-work=’https://uniklinik-freiburg.de’ role=” title=” email-work=’info@uniklinik-freiburg.de’ tel-workvoice=’+4976127043000′ tel-workcell=” tel-workfax=” tz-work=” adr-work-label=” adr-work-ext=” adr-work-street=’Heiliggeiststraße 1′ adr-work-city=’Freiburg’ adr-work-state=” adr-work-postal=’79106′ adr-work-country=’Deutschland’ geo-work-latitude=” geo-work-longitude=”]

iPhone bugs/issues:
– the company name (“Zentrum für Kinder und Jugendmedizin…”) is not getting imported, junk text displayed
– email not displaying properly – random character coding
– special characters not displaying (example: Heiliggeiststraße — see the formatting of the ß )
– address formatting is good this time with VCard4 (includes street name, postal code, city and country in separate fields)

Android bugs/issues:
– the company name (“Zentrum für Kinder und Jugendmedizin…”) is not getting imported, field empty, nothing displayed

Below is a copy of the message I posted to this board on March 23rd. It had several image attachments (screen grabs) showing what was appearing on screen. I am guessing that these image attachments posed a problem, so I am posting this message again without the images. Thanks in advance for your assistance.

—–

March 23, 2023:
Hi Milan,

Thanks for your quick reply. First, by removing the space from the phone numbers, that issue was resolved (thanks!). Unfortunately though, a number of other issues remain. Attached are screen grabs displaying what appears in connection with QR codes generated by the plugin:

a) what I see on my WP site (note the display of the code fields on the VCard 4 version),
b) what I see when I scan these 2 codes on my iphone
c) what I see when I scan these 2 codes on my android phone

Also of note, I created a QR code with the exact same content but using a regular QR code generator service — with this option did not have any of the formatting issues (address formats, odd characters or inability to display characters like ß, ö, ü or é). Unfortunately for me, what I need is QR code generation on my site itself, (like what your plugin does), not using an external service and then having to import it extra, so I am hoping that the plugin issues can be resolved.

Thanks for your willingness to look into this!
N.
———

[b]Wordpress display issues[/b]
With the VCard4 format, if you choose “Show content as text”, all of the coding labels get displayed on the page, when actually these should be hidden. With the regular VCard format this is not the case — here the coding labels do not get displayed.

———

[b]VCard format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard’ n=’Zentrum für Kinder- und Jugendmedizin: Uniklinik Freiburg’ org=” title=” tel=’+4976127043000′ url=’https://uniklinik-freiburg.de’ email=’info@uniklinik-freiburg.de’ adr=’Heiliggeiststraße 1, 79106 Freiburg, Germany’ note=’Here is a note’]

iPhone bugs/issues:
– random character coding displayed under company name (“Zentrum für Kinder und Jugendmedizin…”)
– email not displaying properly – random character coding
– address (including street name, postal code, city and country all displaying together in the same field (the “street” field) rather than being separate fields. This causes formatting issues — as seen here where the zip code 79106 ends up on the address line, rather than on the next line together with the city.

Android bugs/issues:
– the company name (“Zentrum für Kinder und Jugendmedizin…”) is displaying in the place of the first name, and the middle name and last name have been filled in when there should have been nothing there at all, because none was entered
– email not displaying properly – random character coding same as with iphone
– address formatting issue, same as above

———

[b]VCard4 format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard4′ n-prefix=” n-first=” n-middle=” n-last=” n-suffix=” nickname=” url-home=” photo=” email-home=” note=” tel-homevoice=” tel-homecell=” tel-homefax=” tz-home=” bday-day=” bday-month=” bday-year=” gender-value=” gender-note=” adr-home-label=” adr-home-ext=” adr-home-street=” adr-home-city=” adr-home-state=” adr-home-postal=” adr-home-country=” geo-home-latitude=” geo-home-longitude=” org=’Zentrum für Kinder- und Jugendmedizin: Uniklinik Freiburg’ url-work=’https://uniklinik-freiburg.de’ role=” title=” email-work=’info@uniklinik-freiburg.de’ tel-workvoice=’+4976127043000′ tel-workcell=” tel-workfax=” tz-work=” adr-work-label=” adr-work-ext=” adr-work-street=’Heiliggeiststraße 1′ adr-work-city=’Freiburg’ adr-work-state=” adr-work-postal=’79106′ adr-work-country=’Deutschland’ geo-work-latitude=” geo-work-longitude=”]

iPhone bugs/issues:
– email not displaying properly – random character coding
– special characters not displaying (example: Heiliggeiststraße — see the formatting of the ß )
– address formatting is good this time with VCard4 (includes street name, postal code, city and country in separate fields)

Android bugs/issues:
– email not displaying properly – random character coding
– special characters okay (unlike on iPhone)
– address formatting okay (same as iPhone)

Hi Milan,

Thanks for your quick reply. First, by removing the space from the phone numbers, that issue was resolved (thanks!). Unfortunately though, a number of other issues remain. Attached are screen grabs displaying what appears in connection with QR codes generated by the plugin:

a) what I see on my WP site (note the display of the code fields on the VCard 4 version),
b) what I see when I scan these 2 codes on my iphone
c) what I see when I scan these 2 codes on my android phone

Also of note, I created a QR code with the exact same content but using a regular QR code generator service — with this option did not have any of the formatting issues (address formats, odd characters or inability to display characters like ß, ö, ü or é) – see attached sample QR code. Unfortunately for me though, what I need is QR code generation on my site itself, (like what your plugin does), not using an external service and then having to import it extra, so I am hoping that the plugin issues can be resolved.

Thanks for your willingness to look into this!
N.
———

[b]Wordpress display issues[/b]
With the VCard4 format, if you choose “Show content as text”, all of the coding labels get displayed on the page, when actually these should be hidden. With the regular VCard format this is not the case — here the coding labels do not get displayed.

———

[b]VCard format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard’ n=’Zentrum für Kinder- und Jugendmedizin: Uniklinik Freiburg’ org=” title=” tel=’+4976127043000′ url=’https://uniklinik-freiburg.de’ email=’info@uniklinik-freiburg.de’ adr=’Heiliggeiststraße 1, 79106 Freiburg, Germany’ note=’Here is a note’]

iPhone bugs/issues:
– random character coding displayed under company name (“Zentrum für Kinder und Jugendmedizin…”)
– email not displaying properly – random character coding
– address (including street name, postal code, city and country all displaying together in the same field (the “street” field) rather than being separate fields. This causes formatting issues — as seen here where the zip code 79106 ends up on the address line, rather than on the next line together with the city.

Android bugs/issues:
– the company name (“Zentrum für Kinder und Jugendmedizin…”) is displaying in the place of the first name, and the middle name and last name have been filled in when there should have been nothing there at all, because none was entered
– email not displaying properly – random character coding same as with iphone
– address formatting issue, same as above

———

[b]VCard4 format[/b]

Code entered:
[smqrcode size=’300′ textual=’show’ layout=’1′ method=’vcard4′ n-prefix=” n-first=” n-middle=” n-last=” n-suffix=” nickname=” url-home=” photo=” email-home=” note=” tel-homevoice=” tel-homecell=” tel-homefax=” tz-home=” bday-day=” bday-month=” bday-year=” gender-value=” gender-note=” adr-home-label=” adr-home-ext=” adr-home-street=” adr-home-city=” adr-home-state=” adr-home-postal=” adr-home-country=” geo-home-latitude=” geo-home-longitude=” org=’Zentrum für Kinder- und Jugendmedizin: Uniklinik Freiburg’ url-work=’https://uniklinik-freiburg.de’ role=” title=” email-work=’info@uniklinik-freiburg.de’ tel-workvoice=’+4976127043000′ tel-workcell=” tel-workfax=” tz-work=” adr-work-label=” adr-work-ext=” adr-work-street=’Heiliggeiststraße 1′ adr-work-city=’Freiburg’ adr-work-state=” adr-work-postal=’79106′ adr-work-country=’Deutschland’ geo-work-latitude=” geo-work-longitude=”]

iPhone bugs/issues:
– email not displaying properly – random character coding
– special characters not displaying (example: Heiliggeiststraße — see the formatting of the ß )
– address formatting is good this time with VCard4 (includes street name, postal code, city and country in separate fields)

Android bugs/issues:
– email not displaying properly – random character coding
– special characters okay (unlike on iPhone)
– address formatting okay (same as iPhone)

Hello,
A few days ago I submitted a longer follow-up message that documented the plugin bugs I was (and still am) seeing, but it seems not to be showing up here now. I included a number of screen grabs as well to clarify what I meant and why these bugs are significant. Could you please tell me — did you receive that message? or is it just not published on the forums? If you never received it then I will resend. Thanks very much.
N