Problem with The Grid plugin

Author
Topic
#2928

Hello,

I just discovered that when I empty [i]postmeta record[/i], all my grids from the plugin The Grid (http://codecanyon.net/item/the-grid-responsive-grid-builder-for-wordpress/13306812) diasappear from the “The Grid”-dashboard. The grids are still working on the front end, but I cannot see (and therefore edit) them in the backend.

So I guess there’s a conflict with The Grid. Do you have any ideas how this can happen?

Besides this everything is fine, it’ still a great and helpful plugin, thanks a lot for the high quality!

Best
Daniel

Viewing 7 replies - 1 through 7 (of 7 total)
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Replies
  • #2929

    I also asked Themeone about it. They answered:

    [blockquote]Hello,

    I think this plugin think that The Grids are empty because we removed post title or some other fieldd (which is a native functionnality of WordPress). So this plugin remove everything and which seems empty but there is data inside each grid. Grids are post type, so this plugin remove all grids but grids are not empty at all.

    Themeone[/blockquote]

    [hr]

    [blockquote]Hello,

    I don’t know. it’s an issue related to your plugin. You must contact the plugin author to solve this issue.
    Thank you for your understanding.

    Themeone[/blockquote]

  • #2931

    Hi,

    This is not related to my plugin. From what you describe, you see everything on front end, so your data is there, hence, my plugin didn’t remove it. What it looks like is that you are missing admin side for editing, and I don’t know how The Grid plugin works, but this can’t be related to my plugin. My plugin deletes data based on different criteria, and your grid data is still there.

    Milan

  • #2932

    Hello Milan,

    All I can say is:

    1. If I run Smart Cleanup Tools and let “postmeta record” be emptied the grids disappear from the backend/admin interface. They are still there (and in the frontend), but since I can’t edit them in the backend anymore it’s not an option.

    2. If I rund Smart Cleanup Tools and exclude “postmeta record” the grids don’t disappear from the backend/admin interface.

    So you see there definitely is a correlation between these two. I tried many other things to make sure it’s related to that and I can confirm that this is the case.

  • #2933

    Smart Cleanup Tools removes empty meta records, since WordPress also ignores them. It is possible that The Grid somehow uses meta records that are empty (just name). Can you confirm with the Grid author in which format it saves the meta records, what is the content and can the meta record content be empty for some reason? I can make updates to the plugin based on that if needed.

  • #2934

    The answer I got is this:

    [blockquote]Hello,

    The Grid use native WordPress title and name fields. We also use native metadata fields to store all options. Nothing is undefined when a grid is saved. Isset and empty are two different things. A filed can be empty but definied in WordPress. The result is not the same.

    In WordPress when you save a post/page with metadata, even if the field is empty for a metadata then it’s set and definied to empty. WordPress do not ignore metadata since it’s a part of the core functionnality: https://codex.wordpress.org/Metadata_API

    Themeone[/blockquote]

    Does this help? Any further questions?

  • #2935

    OK, thanks. I will review the plugin and release update in the next 2-3 days.

  • #2936

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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