Topic

Hi Milan,

Visiting the profile page of the user, I can see the support expiration date.
Some of the users have an expiry date, for example it says:
Supported until March 1, 2016 or April 1, 2016

Although they have an ability to create new topics, reply etc.

Thanks.

Replies

Did you updated to latest plugin version release 2 weeks ago?

Hi Milan,

Yes, I have updated to version 3.2
bbpress 2.5.8
WP 4.5

Currently, what I have done is clicked on revalidate link of some expired accounts and it helped, their status has been changed to “Support period expired”.

But my issue now is that I have a lot of users, so I’m wondering if there would be a way to bulk update users?

Ok, did you enabled the option to allow plugin to do automatic revalidation of purchase codes? This option is on the Validation tab in Settings, I recommend setting revalidation to 7 days (default value).

Yes, this option is enabled initially. The thing I’ve changed is the revalidation period to 1 day.

Is updating working now? I am preparing new version, and any feedback on this would be great.

Hi Milan,

Thank you for the update and the effort put into this.
We don’t have any problems with the plugin, except for one weird thing.

As you can see from the screenshot below, there are 2 users that bought and registered their codes in the same month with a difference of a few days, but for one user, it says “Expired”, and for the other one it says it “Supported” until the date that has already passed.

[img]http://i.imgur.com/d9bKbrL.png[/img]

After update I haven’t seen any activity from these members, so perhaps there is no problem at all.

Supported date arrives from Envato, and it is set to a date even after that date has passed. But, plugin is checking that date, so it will say until the support is available, and if that date passed, plugin will not allow access. So, all should be OK. Let me know if you notice issues with this in the future.