Topic

Hi,

just bought your tool. First of all let me say im a wordpress dev with a good 50 or so site experience…so am confortable with any technical terms in reply.

Im getting errors trying to load both the cleanup tools page or the into page. All the other pages seem to run ok although scheduled jobs do not run. All the log files are empty for the tools as well. Have you any experience of this? Its quite a large site, but i have disabled the pesky WPML that usually causes things to timeout or go wrong, and nothing.

Any help or advice appreciated

[Tue Apr 07 13:13:05 2015] [warn] mod_fcgid: read data timeout in 60 seconds
[Tue Apr 07 13:13:05 2015] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function
[Tue Apr 07 13:14:05 2015] [warn] mod_fcgid: read data timeout in 60 seconds
[Tue Apr 07 13:14:05 2015] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function

this is what appears in the server logs when i click the clean up tools button in the side menu

stu

Replies

Hi,

This looks like server issue. You are using mod_fcgid for PHP handling and the error you get points to the problem with too many connections and requests. I have never seen such issue with my plugin, and there would be no reason for that to happen, since plugin runs all cleanup tools in sequence, there is no need to add multiple connections.

But, some plugin operations can take longer to complete, so plugin tries to raise timeout to higher value (unlimited actually). If your server doesn’t allow changing timout for PHP, you would get timeout error like this one.

Regards,
Milan