403 Forbidden error when using new API

Author
Topic
#3050

Hello Milan,

I have strange issue starting 24 hours ago. When using the new API for Envato connect in status field I get error 403 forbidden. I create a new token key and set it but error message does not go. I switch now to legacy API but will you be so kind to check is there any change.

Thanks.

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Author
Replies
  • #3051

    This is caused by the critical error Envato made with the API that caused massive failure for all API calls using tokens, and it was fixed only now. Unfortunately, there is nothing I can do when Envato API fails.

  • #3052

    Hello Milan,

    Thanks for getting back. I totally agree with you that there is nothing that you can do when API fails. I was not sure was this caused by change in API version or it was error in Envato.

    I confirm that now API is working properly and you can close this.

    p.s. Do you have any information when Envato will stop to serve calls to legacy old API (it is a good backup when new API fails)?

  • #3055

    It was scheduled to be disabled last year, but I have not seen any other announcement about it this year.

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